In order to transfer metadata spreadsheets or content files via SFTP or Aspera to Amazon Media on Demand, you must be granted valid credentials (username and password). Use the Contact Us form to request account credentials. In your inquiry, please include what type of credentials you are requesting (SFTP and/or Aspera). We will provide you with credentials if you meet the criteria (upload at least 10 new titles per month).
Your Amazon Media on Demand username, provided by Amazon, will be in the following format: MediaonDemand_[your unique ID]. Any credentials previously used for content submission through the CreateSpace program are not compatible with Amazon Media on Demand.
Note: SFTP or Aspera credentials are not required to submit bulk metadata spreadsheets through the Bulk Metadata page.